Robotic Process Automation(RPA) is a software technology that can be programmed to automate repetitive tasks that are typically performed by humans. These tasks can include data entry, document processing, customer service interactions, and more. RPA software bots can interact with digital systems and software in the same way a human worker would, mimicking the actions of a human user through the use of graphical user interfaces (GUIs).
RPA is different from other forms of automation, such as macros or scripts, because it is designed to work with software in the same way that a human would. This allows RPA bots to be used in a wide range of industries, such as financial services, healthcare, retail, manufacturing, and more.
RPA is used to automate a variety of tasks, such as:
Data entry and processing
Document management
Invoice processing
Order processing
Customer service interactions
Human resource management
There are many RPA tools available in market, the leading RPA tools in current market are:
Uipath
Automation Anywhere
Microsoft Power Automate
Blueprism
Kofax
Pega
One of the key advantage of RPA is that it can significantly increase efficiency and minimize costs for companies. By automating repetitive tasks, RPA can free up manual workers to focus on more complex and value-adding jobs. In addition, RPA can help to minimize errors and improve accuracy in jobs such as data entry and document processing. RPA software are often used in with other technologies, such as artificial intelligence (AI) and machine learning, to acquire even more advancements in automation.
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